About House Needs Trading Limited
A community-focused retail and trading company dedicated to making everyday household needs accessible and affordable for all communities across Zambia.
Who We Are
House Needs Trading Limited was established with a clear and compelling vision: to make everyday household needs easily accessible and affordable for all communities across Zambia. We are more than just a retail store—we are a cornerstone of community support and development.
We operate with a unique blend of modern retail service excellence and strong ethical values, ensuring reliability, trust, and customer satisfaction in every interaction. Our business model is built on understanding the real needs of families, individuals, and small businesses.
Serving customers in both urban and rural areas, we aim to continuously improve the shopping experience by offering quality products, fair and transparent pricing, and exceptional customer service that goes beyond expectations.
Your Community Store
Our Mission
To provide quality household goods, groceries, and kitchen essentials that meet the diverse needs of communities across Zambia, delivered with unwavering honesty, genuine affordability, and excellent customer service that creates lasting relationships with every customer we serve.
Our Vision
To become one of Zambia's most trusted, recognized, and accessible retail brands, expanding into multiple towns and cities while helping improve daily living standards for all families. We envision a future where quality household products are within reach of every Zambian household.
Our Core Values
These fundamental principles guide every decision we make and shape how we serve our community
Honesty & Integrity
We operate with complete transparency and ethical business practices. Our word is our bond, and we build trust through consistent, honest dealings with every customer and supplier.
Affordability
Quality should never be a luxury. We work tirelessly to keep our prices fair and competitive, ensuring that essential household products remain accessible to all income levels.
Quality Assurance
Every product on our shelves meets rigorous quality standards. We carefully vet our suppliers and inspect our inventory to guarantee you receive only the best.
Customer-Centered Service
Your satisfaction drives everything we do. We listen to feedback, adapt to your needs, and serve with genuine care, treating every customer like family.
Community Support
We are invested in the communities we serve. Through fair employment, local sourcing, and community initiatives, we contribute to regional economic development.
Continuous Improvement
We never stop evolving. By embracing innovation and learning from experience, we constantly enhance our products, services, and customer experience.
Our Journey
From humble beginnings to becoming a trusted community partner
Company Established
House Needs Trading Limited was founded with a vision to serve Zambian communities
Expanded Product Range
Added comprehensive kitchenware and takeaway food services
Community Trust
Became a trusted household name in Eastern Province
Expansion Plans
Planning multiple branches and online shopping services
Our Expansion Goals
Building a brighter future for Zambian communities
Multiple Branch Locations
We plan to open additional branches in key Zambian towns and cities, bringing our quality products and services to more communities across the nation.
Online Shopping Platform
Introducing convenient online shopping with home delivery services, making it easier than ever to access our full product range from the comfort of your home.
Direct Import Operations
Importing high-quality products directly from manufacturers to reduce costs and pass the savings on to our valued customers while maintaining premium quality.
B2B Supply Services
Becoming a leading wholesale supplier for small shops, schools, restaurants, and catering services, supporting other businesses in serving their communities.
Legally Registered & Trusted
House Needs Trading Limited is formally registered and operates legally under Zambian business regulations. We are committed to building long-term trust through transparency, proper documentation, and ethical business practices.
Ready to Experience the Difference?
Visit us today and discover why House Needs Trading is Zambia's trusted choice for quality and value